Research and Insights Director

Research and Insights Director
Location: Remote, West Coast based
Comp: $110-140,000 + bonus
Contact: Dwilberschied@smithhanley.com

A cutting-edge insights and strategy agency is hiring a Research and Insights Director to lead complex, custom research engagements and serve as a senior strategic partner to clients. This role sits on the leadership team and blends high-level client consultation, research oversight, and team development.

This is an opportunity for a seasoned research leader who thrives in consultative partnerships, enjoys elevating both people and product, and wants to help shape the future of a creative, strategy-forward insights organization.

What You’ll Do

Client Leadership & Growth

• Build consultative, trusted partnerships with senior client stakeholders

• Lead strategic conversations around business objectives and research design

• Identify organic growth opportunities and contribute to account expansion

• Partner with senior leadership on new business pitches and capability presentations

Project Excellence

• Design and oversee complex custom research across qualitative, quantitative, and advanced methodologies

• Provide high-level strategic oversight at key project milestones

• Ensure creative, custom methodologies are executed with rigor and impact

• Guide the development of story-driven, visually compelling deliverables with actionable recommendations

• Serve as senior internal advisor to project teams and strategic consultant to clients

• Drive efficiency, quality control, and profitability across engagements

What They’re Looking For

• 8+ years of experience in custom market research design and analysis

• Deep experience leading complex, strategic projects across qual, quant, and advanced analytics

• Proven ability to consult with senior stakeholders and shape business strategy

• Strong leadership experience managing and developing research talent

• Highly strategic thinker with strong ownership and accountability

• Excellent written and verbal communication skills

• Willingness to roll up sleeves and contribute directly at any stage of the research process when needed