Pharmacy Technician

<p><em>Join the team building the future of accessible healthcare. At Evaro, our pharmacy technicians work at the intersection of clinical expertise and AI technology - delivering faster, smarter care to patients who need it.</em><br><br><strong>About Evaro</strong></p><p>Evaro is a fully licensed and regulated healthcare platform that combines AI-assisted consultations with clinical oversight from qualified healthcare professionals. We provide instant medical access, diagnosis, and next-day prescription delivery for a wide range of primary care conditions - making quality healthcare faster and more accessible for everyone.</p><p><span>Our technology handles the routine so our clinicians can focus on what matters: patient care. As a <strong>Pharmacy Technician</strong> at Evaro, you won't just be dispensing - you'll be helping shape how modern pharmacy services are delivered.</span><br><br><strong>Role overview</strong></p><p><span>We're looking for a qualified </span><strong>Pharmacy Technician</strong><span><strong> </strong>to join our Norwich team. You'll deliver patient consultations using our AI-supported platform, manage prescriptions from start to finish, and ensure every interaction meets the highest standards of safety and compliance.</span></p><p><span>This is a hands-on role in a growing team. You'll balance consultation delivery with dispensing and operational responsibilities, working within a 24-hour turnaround standard. If you thrive in fast-paced environments and care about doing things right, you'll fit right in.</span><br><strong><br>Key Responsibilities</strong></p><ul><li><p>Deliver patient consultations via our AI-supported platform, ensuring clinical accuracy and a 24-hour turnaround on all cases.</p></li><li><p>Dispense, label, and process prescriptions in compliance with SOPs and NHS requirements, with meticulous attention to detail.</p></li><li><p>Maintain accurate, confidential patient records across our digital systems.</p></li><li><p>Identify and escalate clinical queries appropriately, collaborating closely with pharmacists and the wider team.</p></li><li><p>Contribute to process improvements as we scale - your frontline insight will help shape how we work.</p></li></ul><p><strong>Requirements</strong></p><p><strong>Essential</strong></p><ul><li><p>NVQ3 (Level 3) Pharmacy Technician qualification (or equivalent).</p></li><li><p>Minimum 2 years’ experience in a community pharmacy setting.</p></li><li><p>Experience with dispensing processes and patient-facing responsibilities.</p></li><li><p>Strong communication skills and confidence handling sensitive conversations.</p></li><li><p>Ability to work accurately in a structured, high-volume environment.</p></li><li><p>Basic IT proficiency and experience using pharmacy dispensing systems.</p></li><li><p>Eligibility to work in the UK.</p></li></ul><p><strong>Nice to have</strong></p><ul><li><p>Experience delivering NHS clinical services.</p></li><li><p>Accuracy Checking Technician (ACT) qualification.</p></li><li><p>CPPE communication training.</p></li></ul><h5><strong>Practicalities</strong></h5><p>Working Location: 42 Barnard Rd, Bowthorpe Employment Area, Norwich NR5 9JB, UK<br><br>The standard working hours are 37.5 hours per week, Monday to Friday, from 9:00 AM to 5:00 PM.</p><p>From time to time, you may be required to work weekends to meet business needs. This is expected to be infrequent (approximately once every 2–3 months) and may not be required at all. Where weekend work is necessary, the typical hours would be Saturday from 9:00 AM to 4:00 PM and Sunday from 7:00 AM to 11:00 AM.</p><h5>Salary &amp; Benefits</h5><ul><li><p>Salary: £31,000 - £35,000 depending on experience</p></li><li><p>Annual leave: 25 days + Bank Holidays + your birthday off</p></li><li><p>Enhanced health plan</p></li><li><p>Competitive parental leave policies</p></li><li><p>Growth: Clear progession pathways</p></li><li><p>Culture: Supportive, team-focused environment with structured onboarding</p></li></ul><h5><strong>Our hiring process</strong></h5><p>We keep things straightforward and respectful of your time:</p><ul><li><p>Initial online interview (30 min) with Talent Partner</p></li><li><p>Onsite Interview (30 min) with Hiring Manager</p></li><li><p>Onsite business case of 4 hours to connect with the team and experience the company culture.</p></li><li><p>Offer</p></li></ul>