About the Role
<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Time Critical Operations Coordinator </strong></p>
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<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Location: London, Heathrow </strong></p>
<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Monday – Friday | 12:00 – 20:30</strong></p>
<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Up to £40,000 (DOE)</strong></p>
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<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="text-decoration: underline">The Opportunity</span></p>
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<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">A leading global logistics provider is seeking an experienced <strong>Time Critical Operations Coordinator</strong> to join their specialist operations team.</p>
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<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">This is a fast-paced, high-impact role focused on managing urgent and time-sensitive shipments across air and ocean freight. You’ll play a key role in ensuring shipments move efficiently from collection through to final delivery, while maintaining exceptional service levels for high-value clients.</p>
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<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="text-decoration: underline">Key Responsibilities</span></p>
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<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Manage end-to-end coordination of time-critical international shipments (air & ocean import/export)</strong></li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Liaise with clients, overseas agents, and customs to ensure smooth and urgent cargo movement</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Provide accurate quotations, routing, and rate solutions</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Prepare and process all required shipping and customs documentation</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Track and trace shipments, proactively resolving delays or issues</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Ensure accurate job costing, billing, and data entry within internal systems</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Communicate shipment updates and solutions clearly to customers</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Work closely with global offices to deliver seamless service execution</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Ensure KPI performance across service, cost accuracy, and delivery timelines</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Maintain full compliance with industry regulations and company standards</li>
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<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="text-decoration: underline">What We’re Looking For</span></p>
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<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Experience in freight forwarding (air and/or ocean), ideally within a <strong>time-critical</strong> environment</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Strong knowledge of import/export procedures and customs requirements</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Ability to work efficiently in a fast-paced, high-pressure environment</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Excellent communication skills (written and verbal)</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Strong organisational skills and attention to detail</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Commercial awareness with the ability to balance cost and service</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Proficient in Microsoft Office (Word & Excel)</li>
<li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Proactive, solutions-driven mindset</li>
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<p>WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.</p>
<p>WR is acting as an Employment Agency in relation to this vacancy.</p>
<p><img src="https://counter.adcourier.com/SmFtaWUuMzUzNjAuMTMwMzFAd2hpdGVyZWNydWl0bWVudC5hcGxpdHJhay5jb20.gif"></p>