Customer Service Coordinator 12 MTH FTC

Customer Service Coordinator 12 MTH FTC City:  Worksop Date:  13 Mar 2026 Logistics done differently.   Are you experienced in customer services, looking for a new challenge? Do you pride yourself on your ability to achieve thoroughness and accuracy? Do you like the sound of working on a key contract for one of the biggest logistics companies in the industry?   We currently recruiting for a Customer Services Co-ordinator  on a 12 month FTC to support our distribution contract at our site in Worksop. Working Monday to Friday    Pay, benefits and more:   We’re looking to offer a salary of up to £26,000 per annum. In addition, we offer 25 days holidays (plus bank holidays. You’ll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.   What you’ll do on a typical day:   Proactively seek to prevent issues and when issues do arise, find out-the-box solutions to keep our service levels running to the highest possible level Analyse reoccurring issues and determine root cause & solution Handle shortage issue claims from our internal customer perspective Deal with Claims Issues from Customers internal and external    What you need to succeed at XPO   You’ll need to have worked in distribution and warehouse customer service environment Be honest, reliable, flexible, and focussed Excellent communication skills in all forms & at all levels Working experience of Microsoft packages such as Microsoft Word and Excel