Freight Forwarder

Job description: Job Title: Freight Forwarder Location: Witham, Essex Salary: £28,000 – £30,000 per annum (depending on experience) Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:00 AM – 5:00 PM (1-hour lunch break) About the Role We are seeking an experienced and highly organised Freight Forwarder to join our logistics team based in Witham, Essex. This is an on-site, full-time role ideal for someone with a strong background in European groupage services post-Brexit. You will be responsible for managing the full freight forwarding process—from quoting to invoicing—ensuring smooth transportation of goods, excellent customer service, and accurate documentation for both imports and exports. Key Responsibilities Manage daily logistics and freight forwarding operations Oversee end-to-end forwarding processes, including quoting, booking, documentation, tracking, and invoicing Handle export and import procedures in compliance with current regulations Run a groupage service effectively, coordinating multiple consignments and delivery schedules Liaise with transport partners, customs agents, and clients to ensure timely deliveries Provide consistent and professional customer service throughout the shipping process Maintain accurate records and ensure full compliance with relevant legislation Requirements Proven experience in freight forwarding and logistics, particularly European groupage services Strong understanding of export/import documentation and procedures Excellent customer service and communication skills Ability to prioritise tasks and work independently Highly organised with a strong attention to detail Good working knowledge of Microsoft Office and freight systems Previous experience in a logistics or transportation setting is essential What’s on Offer Competitive salary of £28,000 – £30,000 (based on experience) Monday to Friday working hours, no weekends Supportive, team-focused working environment Opportunity to work with a reputable company in the logistics sector