About the Role
Job description:
Job Title: Freight Forwarder
Location: Witham, Essex
Salary: £28,000 – £30,000 per annum (depending on experience)
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 8:00 AM – 5:00 PM (1-hour lunch break)
About the Role
We are seeking an experienced and highly organised Freight Forwarder to join our logistics team based in Witham, Essex. This is an on-site, full-time role ideal for someone with a strong background in European groupage services post-Brexit.
You will be responsible for managing the full freight forwarding process—from quoting to invoicing—ensuring smooth transportation of goods, excellent customer service, and accurate documentation for both imports and exports.
Key Responsibilities
Manage daily logistics and freight forwarding operations
Oversee end-to-end forwarding processes, including quoting, booking, documentation, tracking, and invoicing
Handle export and import procedures in compliance with current regulations
Run a groupage service effectively, coordinating multiple consignments and delivery schedules
Liaise with transport partners, customs agents, and clients to ensure timely deliveries
Provide consistent and professional customer service throughout the shipping process
Maintain accurate records and ensure full compliance with relevant legislation
Requirements
Proven experience in freight forwarding and logistics, particularly European groupage services
Strong understanding of export/import documentation and procedures
Excellent customer service and communication skills
Ability to prioritise tasks and work independently
Highly organised with a strong attention to detail
Good working knowledge of Microsoft Office and freight systems
Previous experience in a logistics or transportation setting is essential
What’s on Offer
Competitive salary of £28,000 – £30,000 (based on experience)
Monday to Friday working hours, no weekends
Supportive, team-focused working environment
Opportunity to work with a reputable company in the logistics sector