About the Role
We are seeking an experienced Medical Collections Specialist to process and follow up on physician claims from various payer types (HMO, PPO, Medi-Cal, Medicare, etc.) to ensure timely payment for services rendered. Duties: Review and analyze medical documentation and patient records for accurate and timely billing entry; assign or reassign appropriate medical codes (ICD-10, CPT, HCPC) for diagnoses, procedures, and services rendered. Follow up with payers (HMO, PPO, Medi-Cal, Medicare, etc.) on unpaid or denied claims and resubmit as necessary. Process payments from insurance companies and patients. Maintain accurate and up-to-date patient billing records. Answer patient inquiries regarding billing and insurance coverage. Work A/R aging reports and collaborate with insurance companies to identify and correct coding/billing errors. Write and submit appeals to insurance companies, as needed. Experience: 3-4 years of experience in medical revenue cycle management, including collections experience. MUST have experience using EHR system, experience with EPIC is a plus Proficiency in medical terminology, knowledge of ICD-10 and CPT codes, and medical collection procedures and practices. Familiarity with the full collections cycle, including re-bills, code corrections, aging reports, and appeals. Expertise withHMO, PPO, Medi-Cal, and Medicare Note: This is not an entry-level position. Prior experience in medical billing/collections is required. Schedule: Monday to Friday (7:00 am - 3:30 pm OR 7:30 am - 4:00 pm) Work site: Newport Beach/John Wayne Airport Area - Must be able to work onsite 100% during temp period. Benefits after Temp to Hire Period: Health insurance coverage Retirement plan options with a match Generous Paid Time Off (PTO) and paid holidays Hybrid - 2 days in office