HMCTS Snaresbrook- Court Usher Temp

Job Description
Court Usher - HMCTS (Snaresbrook Crown Court)

Location: Snaresbrook Crown Court, London
Contract: Full-time, Temporary (until January 2027)
Pay: £13.78 per hour (inclusive of holiday pay)
Hours: Monday to Friday, 9:00am - 5:00pm (37 hours per week)
Agency: Brook Street, on behalf of HM Courts & Tribunals Service (HMCTS)

Role Overview

We are recruiting a Court Usher to support the smooth operation of hearings at Snaresbrook Crown Court. This is a key front-line role, ensuring court proceedings run efficiently while providing professional support to judges, legal professionals, jurors, and members of the public.

Please note: Snaresbrook Crown Court deals with serious and sensitive criminal cases. Applicants must be prepared to handle distressing or sensitive material professionally and discreetly.

Key Responsibilities

• Prepare and maintain courtrooms before and during hearings
• Assist judges and court staff both in person and via Microsoft Teams
• Swear in witnesses and track attendance
• Supervise jury deliberations when required
• Manage court documents, including scanning, uploading, and photocopying
• Handle scheduling, liaise with legal parties, and serve legal documents
• Process payments and warrants (including chip and pin transactions)
• Support the Listings Team with administrative duties
• Maintain professional standards of conduct and presentation at all times

Requirements & Skills

• Strong communication and customer service skills (customer-facing experience essential)
• Professional, reliable, and punctual
• Confident speaking publicly in a courtroom setting
• Comfortable handling sensitive and serious criminal case material
• Calm, polite, and professional under pressure
• Previous administrative experience
• Confident using Microsoft Office
• Ability to work independently and as part of a team

Compliance & Clearance

Successful candidates will be subject to a thorough enhanced DBS check and background clearance, including:

• Employment, education, and reference checks covering the past three years
• Address history checks covering the past five years
• Evidence to cover any periods of unemployment

To Apply

Send your CV, mobile number, and the role you are applying for to Basheer Dawoud at
basheer.dawoud@ brookstreet. co .uk

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.