Facilities Support Manager

FACILITIES SUPPORT MANAGER Spartanburg, SC (On-Site) Direct Hire OVERVIEW GTN is seeking a Facilities Support Manager to lead operational execution governance, workforce leadership, and maintenance planning integration within a large-scale High-Performance Compute Center (HPCC) environment.Facilities  Reporting to the Director of Operations, this role provides leadership over 24x7 Shift Operations and Maintenance Planning functions, ensuring disciplined execution, structured workflows, and coordinated performance across all technical domains. Operating as a peer to Electrical, Mechanical, Power Generation, and Controls Operations leadership, this position ensures alignment between engineering-defined technical standards and day-to-day operational execution. The Data Center Support Manager drives uptime protection through governance, workforce readiness, risk coordination, and performance accountability in a mission-critical environment. KEY RESPONSIBILITIES Operational Leadership & Governance •Lead and develop Shift Operations Leads and Maintenance Planners to ensure consistent operational execution across all shifts •Oversee 24x7 data center operational performance, including OCC execution, service coordination, and site readiness •Establish and maintain structured operational governance frameworks, reporting cadences, and performance standards •Monitor KPIs related to uptime, maintenance compliance, alarm response, safety performance, and execution discipline Maintenance Planning & Workflow Integration •Integrate maintenance planning workflows with technical priorities defined by Electrical, Mechanical, Power Generation, and Controls leadership •Ensure maintenance scheduling, work authorization, and CMMS processes align with uptime and risk management objectives •Enforce adherence to SOPs, MOPs, EOPs, permits, CMMS workflows, and formal change management processes •Drive workforce planning, training validation, qualification tracking, and shift readiness programs Cross-Disciplinary Coordination •Coordinate cross-functional activities to prevent work conflicts and protect live mission-critical infrastructure •Provide senior-level operational coordination during significant site events and operational incidents •Ensure structured incident documentation, escalation, and follow-through in partnership with technical domain leaders •Oversee third-party service providers supporting operations, logistics, and site services to ensure SLA adherence Safety & Compliance •Ensure EH&S compliance, LOTO coordination, and safe execution practices across all operational activities •Champion a safety-first culture across all operational functions •Reinforce accountability, procedural discipline, and cross-team collaboration Financial & Resource Oversight •Support budget oversight for operational services, contractor support, and workforce planning REQUIREMENTS •10+ years of experience in mission-critical facility operations, data centers, utilities, power generation, or similar high-reliability environments •5+ years of leadership experience overseeing 24x7 operations teams •Demonstrated experience managing maintenance planning functions and CMMS-driven workflow governance •Strong working knowledge of mechanical, electrical, controls, and power infrastructure systems •Experience implementing operational governance structures, KPI frameworks, and structured incident management processes •Proven ability to coordinate multidisciplinary teams in high-pressure operational environments •Strong communication skills and executive-level leadership presence •Commitment to servant leadership, safety culture, and operational excellence