About the Role
Physical Security Manager – Operations Hybrid into the London office with international travel Competitive Salary + Bonus + Healthcare + Pension About the Role Protecting our people, customers, assets, infrastructure, and information is critical to how we operate. This role owns the operational delivery of physical security across the business — combining security operations, risk management, regulatory compliance, and continuous improvement to keep sites safe and resilient. The Opportunity We're looking for a Physical Security Manager to lead physical security operations across our clients sites, working closely with Operations, Legal, Health & Safety, IT, and external agencies to ensure security supports business resilience without compromising customer experience. What You'll Be Doing Security Operations: Own site security procedures and post orders; conduct security inspections, audits, and assurance activities; oversee access control, visitor management, and key/asset handling. Access Control & Surveillance: Oversee enterprise access control and CCTV platforms, ensuring systems are maintained, tested, and operational; support technology upgrades and new site deployments. Incident Management: Lead responses to security incidents and emergencies; investigate theft, unauthorised access, and other security events; produce reports and corrective action plans; liaise with law enforcement where required. Risk & Compliance: Conduct physical security risk assessments; monitor geopolitical and emerging threats; support certification and audit activity (ISO 27001, SOC 2, customer security audits). Vendor Management: Manage contracted guarding providers, SLAs/KPIs, and supplier performance reviews; manage security budgets within delegated authority. Business Continuity: Support crisis management, emergency exercises, and site resilience testing. Customer Support: Support customer security audits and due diligence visits, providing security advice during onboarding. What We're Looking For 10+ years' progressive experience managing physical security in a mission-critical environment (data centres, utilities, defence, aviation, or similar); senior management level and above, ideally supporting hyperscale/enterprise customers Experience negotiating and managing supplier/service contracts, and building successful teams in a growth, pan-European environment Strong knowledge of access control, CCTV, and intrusion detection systems Experience with incident investigation, risk assessment, and security auditing Familiarity with hyperscale or colocation data centres and AI-ready/high-density computing environments Financially astute, with experience managing opex/capex budgets Comfortable working internationally, building senior relationships with customers, suppliers, and partners Willingness to be available to support major incidents outside standard hours ASIS CPP or PSP certification required; project management experience desirable For more information please contact chris.unwin@clear-er.com