Are you confident on the phone, enjoy helping others, and looking for a rewarding career with genuine progression opportunities?
Our client is a forward-thinking company that truly values its employees as much as its customers, creating a positive and inclusive workplace where people are encouraged to develop, succeed, and build long-term careers. With ongoing training, supportive management, and a collaborative team environment, this is an excellent opportunity for someone looking to grow within a professional customer-focused role while making a real difference to customers every day.
This Customer Service Advisor position offers a salary of up to £28,000, alongside an annual bonus, private medical cover, and a range of excellent employee benefits within a supportive and people-focused organisation.
This is a busy and rewarding telephone-based role where you will act as the first point of contact for customers, handling inbound enquiries and providing a high standard of support and guidance. You’ll be speaking with a variety of people each day, listening to their needs, answering questions, resolving queries, and ensuring every customer receives a positive and professional experience.
The role would suit someone who enjoys communicating with people, thrives in a fast-paced environment, and takes pride in delivering excellent customer service. Strong listening skills, empathy, attention to detail, and the ability to remain calm and professional are all important qualities for success in this role.
You’ll work closely with a friendly and supportive team, gaining valuable experience in customer service, communication, and problem-solving while building a long-term career with a company that genuinely recognises and rewards hard work.
The Successful Candidate Will Have
- Strong communication and telephone-based customer service skills
- A confident and professional manner when speaking with customers
- The ability to build rapport and handle enquiries effectively
- Good problem-solving skills and attention to detail
- A positive attitude and willingness to learn
- The ability to work well both independently and as part of a team
- Previous customer service or call handling experience would be beneficial, but not essential
What’s on Offer?
- Annual bonus scheme
- Private medical cover
- Excellent career progression and development opportunities
- Full training and ongoing support
- Supportive and collaborative team culture
- Canteen
- Company events
- Free parking
- Health & wellbeing programme
- On-site parking
What Elite Staffing Solutions Will Do for You
- Tailored CV and cover letter support
- Interview preparation and guidance
- Regular updates and communication throughout the recruitment process
If you’re ready to take the next step in your career with an organisation that puts people first, apply today.
Elite Staffing Solutions are acting as an Employment Agency for this vacancy.