Service Desk/Maintenance Coordinator

<p>Service Desk / Maintenance Coordinator – Southend<br /> Full-time | Office based &#8211; Permanent | Growing Property Company</p> <p>£26,500 upwards depending on experience.</p> <p>Do you have a confident telephone manner coupled with some administrative experience and want a step into property maintenance ?</p> <p>Our client, a successful and expanding property company based in Southend outskirts, has an exciting opportunity for a Maintenance Coordinator to join their friendly team.</p> <p>This role offers the chance to become part of a supportive business with real opportunities for growth and development.</p> <p>The Role<br /> As a Coordinator, you will be shown how to act as the first point of contact for customers, handling day-to-day maintenance requirements with professionalism and care. You’ll be responsible for ensuring smooth communication between clients, trades and subcontractors, while keeping everything organised and on track.</p> <p>Key Responsibilities:</p> <p>Communicating with clients<br /> Coordinating diaries, planning repairs and services<br /> Liaising with subcontractors to arrange works<br /> Handling inbound telephone enquiries in a professional manner<br /> Logging calls and updating information on the database system<br /> Keeping clients updated throughout the process</p> <p>About You</p> <p>Previous experience in a helpdesk, service desk, or telephone-based customer service role is ideal<br /> Experience of dealing with customers over the phone<br /> Administration skills and computer literacy<br /> Confident relationship builder with excellent communication skills<br /> Professional telephone manner<br /> Own transport required due to the office location or on the 23A Southend bus route</p> <p>Full-time role, office based role<br /> Includes one Saturday per month (1–3pm), with a Friday afternoon off when this is worked</p> <p>This offers you the chance to receive training and the opportunity to join a welcoming and growing company</p> <p>Be part of a supportive, friendly team !!! Learn how to be a coordinator !!</p> <p>Permanent position !!</p> <p>To apply, please contact Claire on 01268 971950 / 07930 381354<br /> Or email your CV to claire.murrell@adore-recruitment.co.uk</p> <p>Please do not apply through messenger</p>