Account Analyst II

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

The Account Analyst II plays a key role in supporting the Sales team through data analysis, reporting, and strategic insights. This position’s key focus will be to grow and maintain the prepaid business for InComm Payments at assigned retailer(s) while driving and maximizing account productivity. This position partners closely with internal stakeholders to monitor account performance, identify trends, and drive data-informed decisions that support revenue growth and operational efficiency. The ideal candidate is highly analytical, detail-oriented, and comfortable translating data into actionable business recommendations. This person will help the InComm Payments account team support the prepaid category at the retailer.

This role works closely with local partners; therefore, candidates located in the Bentonville, AR area are strongly preferred.

This highly collaborative role will focus on ongoing communication with the National Account Manager/Sales Manager in support of providing the best-in-class product category. Responsibilities include, but are not limited to:

• Pull, analyze, and distribute sales data through recurring and ad‑hoc reports (weekly/monthly).
• Support product launches by submitting tickets, managing item setup, and validating test configurations.
• Coordinate launch assets with partner teams to ensure on‑time readiness.
• Manage seasonal fixture execution, including timelines, POs, and planogram requirements.
• Maintain merchant item setup accuracy and support product development.
• Identify and resolve cost and retail pricing discrepancies.
• Partner with Replenishment to align inventory levels and sales strategy.
• Manage merchandising schedules and analyze merchandising performance reports.
• Submit production requests and coordinate monthly shipment of merchandising assets.
• Develop new items and promotional forecasts in collaboration with suppliers and customers.
• Support item setup and ensure ecommerce assortment protocols are met.
• Address and resolve consumer service issues in partnership with internal teams.

• Bachelor’s degree in business, supply chain management, marketing, or similar field; or Certified Retail Analyst certificate.
• Data Analysis - pulling reports, manipulating data, and curating insights and ability to synthesize complex data and communicate insights clearly.
• Comfortable managing multiple priorities in a fast‑paced environment, including tracking projects and monitoring progress across workstreams.
• Collaborative, prepared to work with multiple internal and external partners to drive toward goals.
• Strong analytical and problem-solving skills with a high level of attention to detail
• Advanced proficiency in Excel.
• Experience supporting key client or retail accounts.
• Experience with Walmart and Sam’s Club’s vendor portal (Retail Link, MADRID and Data Sync) is a plus.
• Able/willing to travel by plane and/or car domestically.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program Tier II

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