About the Role
Our client is seeking an experienced ERP Systems Administrator to support and optimize a complex Epicor ERP environment spanning nine business units across the organization. The company is currently operating Epicor ERP 10 (on-premise) and is preparing for a strategic migration to Epicor Kinetic Cloud. This role is ideal for a hands-on ERP professional who thrives in a collaborative environment, enjoys partnering with users and leadership teams, and possesses strong technical expertise in Epicor administration, SQL Server, and ERP infrastructure. The successful candidate will serve as a key member of the ERP team, helping maintain a stable and scalable environment while supporting the organization's ERP modernization initiatives. Key ResponsibilitiesEpicor ERP Administration Administer and support Epicor ERP 10 and future Epicor Kinetic Cloud environments. Manage Epicor ICE Framework configurations, security, user access, and system settings. Monitor application performance and proactively identify opportunities for improvement. Support ERP operations across nine business units with varying business processes and requirements. Coordinate and execute system upgrades, patching, testing, and maintenance activities. Ensure ERP system availability, reliability, and optimal performance. Kinetic Cloud Migration Support Participate in the organization's migration from Epicor ERP 10 on-premise to Kinetic Cloud. Collaborate with internal teams and external partners during planning, testing, deployment, and post-go-live activities. Assist with data validation, environment readiness, issue resolution, and user adoption efforts. Help identify opportunities to leverage new Kinetic functionality and best practices. SQL Server Administration Administer Microsoft SQL Server environments supporting Epicor ERP. Perform database monitoring, optimization, and performance tuning. Troubleshoot database-related issues and system bottlenecks. Manage backup, recovery, and disaster recovery processes. Support reporting and data extraction requirements as needed. Environment & Security Management Manage Development, Test, Training, and Production environments. Maintain ERP security, user roles, permissions, and compliance standards. Oversee system backups, patch management, and environment maintenance. Monitor integrations and interfaces between Epicor and other business systems. User Support & Collaboration Serve as a trusted ERP resource for business users across multiple locations and departments. Troubleshoot application issues and provide timely resolution of support requests. Partner with Finance, Operations, Supply Chain, Manufacturing, and IT teams to improve business processes. Assist with user training, documentation, and continuous improvement initiatives. Required Qualifications 5+ years of Epicor ERP administration experience. Strong experience supporting Epicor ERP 10 and/or Epicor Kinetic environments. Hands-on experience with Epicor ICE Framework administration. Strong Microsoft SQL Server administration and performance tuning experience. Experience managing ERP upgrades, patches, backups, security, and environment administration. Proven ability to support multiple business units and diverse user groups. Excellent troubleshooting and analytical skills. Strong verbal and written communication skills. Ability to work effectively in a collaborative, team-oriented environment. Preferred Qualifications Experience supporting multi-site or multi-business-unit manufacturing organizations. Experience with Epicor Kinetic Cloud implementations or migrations. Knowledge of BAQs, BPMs, Dashboards, SSRS, and Epicor reporting tools. Experience with cloud technologies and SaaS applications. Manufacturing and distribution industry experience. Desired Soft Skills Team-first mindset with a willingness to collaborate across departments. Strong customer service orientation and ability to build relationships with users at all levels of the organization. Effective communicator capable of translating technical concepts into business-friendly language. Self-motivated and proactive with strong organizational skills. Ability to manage multiple priorities in a fast-paced environment. Location: 100% Remote (U.S.) No Sponsorship at this time, must be GC or USC at the time of employment. Employment Type: Direct Hire / Full-Time Travel: Less than 10% (Occasional travel to business units as needed)