Fare Search Specialist

Voyagu is a San Francisco-based travel management company that connects premium travelers with travel experts for better and easier planning, booking, and managing of their trips.Being part of a growing billion-dollar travel industry, we already have millions in our revenue and a team of hundred people with offices in San Francisco, Amsterdam, Warsaw, and Mexico City, and we keep expanding.

Overview

We are looking for a detail-oriented and fast-learning Fare Search Specialist to join our growing airfare operations team.

This role is focused on supporting travel agent teams through high-quality itinerary research, fare construction, and pricing support. You will work closely with senior fare experts and learn how international airline pricing, routing, and margin generation work in practice.

This is a hands-on role with a strong learning component. Over time, the position can evolve into more advanced pricing, fare strategy, and systems-oriented responsibilities.

Responsibilities

• Search and build flight itineraries for travel agents and clients.
• Support the travel agent team with pricing and routing research.
• Learn and apply advanced fare construction techniques.
• Work with different airline combinations, routings, and pricing structures.
• Assist with identifying better pricing opportunities and routing alternatives.
• Maintain speed and accuracy while handling incoming requests.
• Collaborate with senior fare experts on complex itineraries and pricing cases.
• Help document successful pricing patterns and internal best practices.
• Contribute to improving workflows and operational efficiency over time.

What We’re Looking For

We are looking for someone who is:

• Highly organized and detail-oriented,
• Fast at learning new systems and workflows,
• Analytical and process-minded,
• Comfortable working in a fast-paced environment,
• Curious about how pricing and travel systems work,
• Able to think logically and solve operational problems.

This role is especially suitable for someone with strong technical or structured thinking who may not necessarily fit a traditional sales role but has high long-term growth potential.

Nice to Have

• Previous experience in travel, airline ticketing, or customer support,
• Familiarity with GDS systems,
• Strong Excel / Google Sheets skills,
• Interest in pricing, operations, or automation.

Growth Opportunity

This role is part of a long-term development path inside the company.

Strong performers can gradually grow into:

• Senior Fare Specialist,
• Fare Strategy Lead,
• Pricing Operations,
• or broader pricing systems and automation roles.

The focus of this track is developing deep expertise in airfare pricing, routing logic, and scalable pricing operations.

What Success Looks Like

In the first months, success means:

• Learning quickly,
• Producing accurate itineraries,
• Supporting sales efficiently,
• Developing strong pricing intuition,
• And building reliability under real operational volume.

Over time, success means contributing not only through execution, but through systems thinking, process improvement, and pricing intelligence.