German speaking Account Coordinator

Watford

Ref: 8229GA

A well-established and award winning company with international operations.

German speaking Account Coordinator
Location: Watford
Hybrid working available after training
Salary: up to £30,000 per annum plus benefits
Ref: 8229GA

Main duties:
To be the point of contact for customers and maintain successful client relations.

The Role:
– Maintain long-lasting successful relations with customers to increase customer retention
– Address customer concerns and find solutions to increase satisfaction
– Work with internal departments and act as a liaison for the customer
– Make customer aware of product portfolio and identify opportunities for additional sales
– Monitor customer spending pattern and provide recommendations accordingly
– Support with client administration

– Fluent in German (written and spoken) – Essential
– Previous experience in customer service and/or account management – Essential
– Proactive, confident and dynamic personality
– Patient and adaptable with excellent organisation
– Excellent communication skills and a team player
– IT literate

Up to £30,000 per annum plus benefits