Project Manager, Store Operations

Position Overview

The Project Manager of Store Operations will lead and support initiatives that optimize store processes, enhance the customer journey, and implement technology solutions across Burlington’s >1,200 stores. This role ensures operational efficiency and seamless execution of projects that impact both front-of-house and back-of-house operations. The right candidate will be a great problem solver, collaborator, and communicator with experience leading store operations at national scale retailers.

A Day In The Life

• Customer Experience Process Improvement and Implementation:

• Develop, own and manage programs to improve the experience of customers by improving Front of House processes and execution.

• Develop training, communication and change management plans and materials to implement.

• Store Operations Improvement and Implementation:

• Partner with corporate and field teams to ensure program compliance and consistency across locations.

• Project Management:

• Provide project management support for other Store Operations initiatives.

• Develop detailed project plans, timelines, and budgets.

• Own results and delivery of initiatives.

• Cross-Functional Collaboration:

• Coordinate with Supply Chain, Field Leadership, Finance, Asset Protection, and other departments to align on objectives.

• Facilitate meetings, provide status updates, and manage stakeholder expectations.

• Reporting & Analysis:

• Use data-driven insights to identify opportunities, measure project impact, and recommend improvements.

• Prepare executive summaries and presentations.

Major Duties and Responsibilities / Time Spent

• Process Improvement & Implementation - 50%

• Project Management - 20%

• Cross-functional Collaboration - 15%

• Reporting & Analysis - 15%

You'll Come With

Education:

• B.A. or equivalent, preferably in operations, engineering, business or other quantitative fields

Experience:

• 5 years of experience in retail

• 3 years of experience in store operations at leadership level

• Proven ability to drive change in stores at national scale retail

• Demonstrated problem solving, people management, and communication skills

• Industrial engineering experience, a plus

Skills and Abilities:

• Strategic problem solving

• Process and detail orientation

• Change management

• Project management

• Collaboration

• Communication and influencing

• Results ownership

• Advocacy for customers and stores

Physical Requirements:

• 25% travel

• Based in U.S. Eastern time zone

#LI-JL2

Come join our team. You’re going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Min-Mid $95,000.00 - $125,000.00

Posting Number R101672

Location New Jersey-Burlington

Address 1830 Route 130 North

Zip Code 08016

Pay Rate Salaried

Career Site Category Corporate

Position Category Store Operations

Job Type Full-Time

Remote Type Hybrid

Evergreen No