At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Our Product Management team at Zelis Healthcare is seeking an experienced and highly collaborative Program Manager to support the successful delivery of large product releases and strategic initiatives. This role will report through Product Management and partner closely with Product, Engineering, Sales, Operations, and other cross-functional stakeholders to ensure organizational readiness, clear execution, and strong cross-team alignment. As a Program Manager, you will be responsible for orchestrating complex, multi-workstream initiatives—owning operational readiness, managing cross-team dependencies, and ensuring that delivery milestones, risks, and communications are proactively managed. This role is critical to ensuring that product launches and strategic initiatives are executed smoothly and deliver intended business outcomes. We are looking for someone who excels at connecting teams, driving clarity, and translating strategy into execution in a fast-paced, matrixed environment. What you'll do: Serve as the central point of coordination for large product releases and strategic initiatives, ensuring operational readiness across Product, Engineering, Sales, Operations, and other stakeholders Partner closely with Product Managers to align program plans with product strategy, roadmaps, and business priorities Develop and manage integrated program plans, including timelines, milestones, dependencies, risks, and mitigation strategies Identify, track, and manage cross-team dependencies, escalating risks and tradeoffs as needed to ensure on-time delivery Facilitate cross-functional collaboration and decision-making across Product, Engineering, Sales, Operations, Marketing, Customer Success, and other teams Drive launch readiness activities, including go-to-market coordination, enablement planning, operational handoffs, and post-launch validation Establish and maintain clear communication rhythms, status reporting, and executive-level updates for key initiatives Support intake, prioritization, and sequencing of work for complex initiatives in partnership with Product and Engineering leadership Ensure alignment to Agile delivery practices while supporting teams through planning, execution, and delivery cycles Capture lessons learned and continuously improve program execution and delivery processes What you'll bring to Zelis: 5+ years of program or project management experience supporting product development, technology platforms, or large cross-functional initiatives Demonstrated experience managing complex programs with multiple teams, dependencies, and stakeholders Strong understanding of product development lifecycles and Agile delivery frameworks Proven ability to partner effectively with Product Managers and Engineering leaders to drive execution Excellent communication skills, including the ability to synthesize complex information for diverse audiences and senior leadership Strong organizational and problem-solving skills, with a proactive and detail-oriented approach Experience supporting operational readiness and launch activities for large product releases Proficiency with program and project management tools such as Jira, Confluence, Smartsheet, or similar Experience in healthcare, fintech, or regulated industries is a plus, but not required A self-starter who is intellectually curious, adaptable, and comfortable navigating ambiguity Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $115,000.00 - $145,350.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Zelis maintains a transparent, fee-free recruitment process. All genuine offers originate from our Talent Acquisition team using the “@zelis.com” domain. We do not use WhatsApp or personal emails for recruitment. Forward any suspected fraud to verify-offers@zelis.com for prompt investigation. Thank you for staying vigilant.
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